Report Fraud

Write To Us:

Two Penn Plaza
5th Floor
New York, NY 10121
Complaint Here

Call Us:

1-800-MTA-IG4U
1-800-682-4448

Email Us:

Complaints@mtaig.org

EMPLOYMENT OPPORTUNITIES


The MTA OIG employs professionals with a variety of skill sets to accomplish its work. During times of recruitment, specific job opportunities will be posted below.

 

Available Positions:


Job title:  Director of Information Technology
Starting Salary:  Min: $135,000, Max: $175,000 (based on qualification & experience)
Open & Closing Dates:  11/13/19 to 12/14/19
Agency:  Metropolitan Transportation Authority Office of the Inspector General
Location:  New York City, New York
Hours:  Full-time; 7.5 hours/day; 8:30 a.m. to 5:00 p.m. (or as office needs dictate)

Summary:

The Director of Information Technology (IT Director) reports directly to the Executive Deputy Inspector General/Chief of Staff (EDIG/COS). The IT Director is responsible for managing and securing the IT infrastructure and systems of the MTA/OIG, including engineering, operations, and integration of all IT, electronic and tele-communications systems and applications to ensure that MTA/OIG mission and goals are met. The incumbent ensures confidentiality, integrity, availability and security of all IT systems, networks and data for the MTA/OIG. The IT Director manages the IT staff and oversees the coordination and integration of IT equipment and software for on-site and remote users. The IT Director identifies new and emerging techniques and technologies, and assists in promoting and moving forward IT initiatives. The IT Director is responsible for implementing IT and IT security policies, processes and technologies that are consistent with NYS laws, rules and policies and industry best practices and standards. The IT Director collaborates with other MTA/OIG stakeholders to establish, coordinate and advance security priorities for the MTA/OIG and serves as the primary liaison to MTA/HQ and other outside agencies and entities for IT matters and policies. This position is eligible for limited tele-working.

Responsibilities:

IT Staff and Personnel:

  • Oversee the day-to-day operations of the IT department. Lead, develop and mentor IT and other staff in connection with activities, including establishing training and operating standards, assigning and reviewing work, evaluating performance and handling disciplinary actions. Analyze workflow, prioritize assignments and set deadlines. Conduct staff meetings and communicate operational status and relevant information to staff. Perform quality reviews and ensure efficiency and effectiveness of all IT systems and programs prior to implementation.
  • Communicate clearly and effectively, both orally and in writing, to explain complex concepts to users with varying experiences and backgrounds. Interact effectively with MTA/OIG staff and outside individuals, including the public, providing excellent customer service and resolving difficulties efficiently while complying with regulations, rules and procedures.
  • Establish mechanisms to promote awareness and adoption of best security IT practices.
  • Evaluate the IT needs and uses of the MTA/OIG. Develop and implement an IT roadmap for individual department needs, objectives, capabilities, and anticipation of future requirements. Develop and propose solutions and procedures to resolve IT deficiencies and accomplish IT objectives. Develop, maintain and update MTA/OIG web-based and social media platforms to ensure up-to-date information and accessibility for user groups.
  • Review and evaluate the IT security program and oversee implementation of improvements for all IT technologies employed by the MTA/OIG.
  • Conduct and coordinate security risk and vulnerability assessments of planned and installed IT systems to identify weaknesses, risks and protection requirements. Utilize standard reporting templates, automated security tools and cross-functional teams to facilitate security assessments. Document results of security assessments, in writing, and undertake the correction of any security deficiencies.
  • Ensure the effectiveness of security systems for hardware, software, networks, data, physical property and equipment and maintain up-to-date inventory records for these items. Define controls and monitoring procedures to ensure availability of critical systems, and minimize service disruptions. Manage IT requirements of the office’s disaster recovery and Continuity of Operations Plan (“COOP”) and ensure periodic testing and planned updates.
  • Plan, manage and control IT budgets, expenditures and property and procurement activities in consultation with the EDIG/COS. Define metrics and processes to validate the benefits and value of proposed solutions to drive decision making for potential technology investments.

Management :

  • Meet and collaborate with MTA/OIG Executive and Management staff, including the IT Committee, to determine IT needs, emerging industry trends and recommend viable solutions and upgrades.
  • Develop presentations, data and technical briefings on information technology topics for MTA/OIG staff. Establish and ensure effective training in system use and capabilities. Remain current and ensure that MTA IT staff remains current regarding emerging technologies and their ability to interface with MTA/OIG IT systems.
  • Comply with all MTA/OIG and NYS policies and procedures regarding IT, ethics, security, procurement, inventory, human resources, internal control guidelines and confidentiality requirements. Demonstrate sound ethics and good judgment at all times; Display a careful and deliberate approach in handling confidential information in any and all contexts.

Qualifications:

1. Bachelor’s Degree in Information Systems or Computer Science preferred and a minimum of 10 years’ experience in increasingly responsible management positions. A Master’s Degree or professional certification in related fields, such as cybersecurity, is a plus.
2. Excellent leadership and interpersonal skills with extensive experience in supporting and securing a Windows Active Directory network environment, demonstrated support skills of iOS devices, including the support of mobile devices in a networked environment. Experience in Microsoft O365 is required.
3. Superior organizational and time management skills are required as well as the ability to empower staff to manage IT systems with minimal supervision.
4. Progressively responsible professional and administrative experience supervising staff and administrative functions related to the planning, application, operation, integration and maintenance of computer systems.
5. Experience in troubleshooting and resolving operational and systems-related problems.
6. Experience with planning, installing, maintaining and upgrading computer systems and applications.
7. Progressively responsible experience in evaluating and determining IT needs and planning to implement systems, operating systems, server architecture, workstation products, Local Area Networks (“LANs”) and Wide Area Networks (“WANs”).
8. Demonstrated experience with data communications security and privacy techniques, designing effective information technology subsystems and developing appropriate programs.
9. Proficiency in maintaining multiple IT systems using different programming languages and operating systems.
10. Good understanding of technical architectures, automation, disaster recovery and business continuity plans.
11. Experience in designing, implementing and maintaining IT system networks with robust remote capabilities.

Applicants must be U.S. Citizens or lawfully-authorized to work in the United States. The successful candidate for this position will be subject to a background inquiry.


Job title:  IT Network Security Engineer
Starting Salary:  $60,364 - $81,768
Open & Closing Dates:  Open until filled
Agency:  Office of the Inspector General/Metropolitan Transportation Authority
Location:  New York City, New York
Hours:  Full-Time - 8:30am to 5:00pm (7.5 hours/day)

Summary:

This position will perform a combination of security design and implementation work, as well as security testing and implementation of new products or enhancements to current products. This position will also conduct system penetration and vulnerability testing and reporting. This position is responsible for the support of the production environment which ensures the appropriate security policies and practices are implemented and enforced.

Responsibilities:

Design, configure, implement and maintain all security platforms and their associated software, such as routers, switches, firewalls, intrusion detection/intrusion prevention, anti-virus, cryptography systems, SIEM, Anti-SPAM, and MDM. Design, review and conduct ongoing assessment of firewall, intrusion detection/intrusion prevention, SIEM, VPN, SSL, application control, Antivirus, and other network component policies. Daily triage and update/resolution of tickets generated by CRM ticketing system and respond to inbound phone and electronic requests for technical assistance. Ensure network security best practices are implemented through auditing: router, switch, firewall configurations, change control, and monitoring. Provide periodic vulnerability testing, and lead remediation projects. Formulate systems and methodologies as well as respond to security related events and assist in remediation efforts. Coordinate and monitor log analysis for our managed services offerings, to ensure customer policy and security requirements are met. Follow project management methodology and demonstrate best-practices in network documentation as required. Manage all client situations in a professional and courteous business manner with an emphasis on customer satisfaction, while timely keeping the customer abreast of expectations, problem status and completion.

Qualifications:

1. Preferred professional certification include; FCNSP, CCNP, CISSP, SSCP,CEH, GIAC, Security + , OSCP.
2. Bachelor’s Degree in Information Systems or Computer Science preferred and a minimum of 5 years experience in Networking/Security.
3. Minimum of four years’ experience with information technology.
4. Minimum of two years’ experience with information technology security.
5. Excellent communication skills and experience working in a collaborative environment.

Desired Skills

Knowledge of security network devices (firewalls, switches, SIEM, Antivirus, cryptography, etc.) and other security networking hardware/software tools. Demonstrated understanding of information security concepts, standards, practices, including but not limited to firewalls, intrusion prevention and detection, TCP/IP and related protocols, device monitoring and log management and event monitoring/reporting Experience in LAN and WAN technologies, network design, network management etc. Strong understanding of TCP/IP, subnetting, routing, and access control lists, firewalls, VPN, NAT and network traffic analysis. Strong organizational skill and be able to attend to and prioritize projects. Demonstrable analytical and technical aptitude with focus on identifying and alleviating the root cause of the issue; solves the whole problem. Proven ability to thrive and respond to frequent demands of multiple constituents, both internal and external, in a customer centric manner and high demand environment.


Job title:  Performance Monitor/Analyst
Starting Salary:  $60,364 - $75,455
Open & Closing Dates:  Open until filled
Agency:  Office of the Inspector General/Metropolitan Transportation Authority
Location:  New York City, New York
Hours:  Full-Time - 9:00am to 5:30pm (7.5 hours/day)

Responsibilities:

Seeking an individual to evaluate MTA initiatives using qualitative and quantitative methods, monitor organizational performance metrics to assess the timeliness, efficiency, and cost-effectiveness of agency actions; Work closely with OIG staff members to plan and conduct projects; Gather data by interviewing personnel, reviewing records, observing operations, and analyzing databases and dashboards; Prepare clear reports that highlight areas showing progress and areas of concern.

Qualifications:

1. Bachelor’s degree (master’s preferred), in fields such as public administration, organizational development, business administration, political science, or the social sciences,
2. Minimum of three years of relevant work experience.

Desired Skills:

Demonstrated analytical skills, critical thinking skills, and research aptitude.
Excellent oral skills for conducting interviews and briefing officials on the results of analysis. Interviewing experience a plus.
Strong writing skills for documenting interviews, summarizing evaluation findings, and drafting reports.
Proficiency in Excel and other MS applications. Familiarity with Access, Tableau, or other data-analysis programs a plus.
Ability to handle multiple projects while maintaining careful attention to detail and accuracy.
Project management experience a plus.


 

We are an Equal Opportunity Employer committed to diversity.

To apply, please send your résumé and cover letter to the following:

Recruitments
MTA Office of the Inspector General
One Penn Plaza, 11th Floor, Suite 1110
New York, NY 10119
Email: recruitments@mtaig.org

Only applicants under consideration will be contacted