OFFICE OF THE INSPECTOR GENERAL - METROPOLITAN TRANSPORT AUTHORITY

TIPS / COMPLAINTS

If you have a complaint or allegation against the MTA, one of its constituent agencies, or any individual or entity that does or is trying to do business with the MTA, tell us about it. You can help us improve our transportation system by reporting:

• Construction fraud
• Purchasing irregularities
• Theft of property and/or materials
• Vendor wrongdoing
• Workers' compensation fraud
• Time and attendance abuse
• Poor performance
• Waste of money

We thoroughly review and evaluate each complaint. In accordance with statutory requirements, we refer criminal matters for prosecution where appropriate after completing investigations.

When making a complaint, you may remain anonymous if you wish. However, you are encourage to provide us with at least one way to contact you (telephone, fax, postal mail or email), to obtain any additional information that may be helpful to our review of the matter. Of course, if you request confidentiality we will not reveal your identity except as provided in our Internet Privacy Policy or otherwise as required by law. In addition there are provisions of New York law that under appropriate circumstances protect employees and others engaged in business with the MTA, from retaliation under appropriate circumstances. If you believe that by making a report to the OIG will place you at risk of retaliation, you should inform the OIG of this fact.

When reporting information to the OIG or when completing the complaint form below, please be as specific and provide as much detail as possible. The more information you provide, the more thorough the OIG’s ability to perform our duties. Any relevant information or knowledge you acquire after making a report to the OIG should also be reported in a follow-up phone call, fax, or email.

If you wish to remain anonymous, please fill out the complaint/message box only on the form below.

E-Mail From:
First Name:
Last Name:
Street:
City:
State:
Zip Code:
Telephone No.:
Subject:
Complaint/Message: (maximum length is 800 characters)

You may also call the OIG Complaint Unit at 1-800-MTA-IG4U (1-800-682-4448), or write to us at: Office of the Inspector General, Metropolitan Transportation Authority, Two Penn Plaza, 5th Floor, New York, NY  10121.