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Complaint Form

The ​MTA Inspector General encourages individuals to report waste, fraud, abuse and misconduct by the MTA and its agencies, employees, vendors and contractors.  If you have any information or allegation against the MTA, one of its constituent agencies, or against any individual or entity that does or is trying to do business with the MTA, tell us about it.

For other ways to file a complaint, please use the contact information below:

Phone Number: 1-800-MTA-IG4U (1-800-682-4448)

Email Address: Complaints@mtaig.org

Mailing Address:
Office of the MTA Inspector General
One Penn Plaza, 11th Floor, Suite 1110
New York, New York 10119

Online Complaint Form


Your information is very important to us.  Please assist us in gathering as much information as possible.  Help identify who is engaging in misconduct by including the individual names, titles, addresses, or any other identifying information, relative to your complaint; what MTA Agency is involved; any MTA vendors or contractors involved (if appropriate), what wrongdoing occurred, when, where, for how long, and if there are any witnesses that we may contact.  Please be as detailed as possible and include any documents, photographs or other evidence you may have.  

If you provide us with your contact information, we can reach out to you if we have additional questions.  Although providing contact information is not required, it is strongly encouraged. ​​​​​​​

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